MyHolidayStore is a trading name for Nimar Travel Ltd who’s registered office is at 5 Station Road, Longfield, Kent, DA3 7QD.

In these conditions "we", "us" and "our" shall mean Nimar Travel Ltd and/or MyHolidayStore.

Your use of this Web site is expressly conditioned on your acceptance of the following terms and conditions. If you do not agree with any part of the following terms and conditions, you must not use this site.

This website, and each of its modules, is the copyrighted property of MyHolidayStore and/or its various third party providers and distributors. Much of the content found on this website is owned by third party providers and distributors. None of the content or data found on this website may be reproduced, sold, transferred, or modified without our express written permission and/or our third party providers and distributors.

You may only use this website to make legitimate reservations or purchases and shall not use this site to make any speculative, false or fraudulent reservation.

You represent that you are of sufficient legal age to use this site and to create binding legal obligations for any liability you may incur as a result of the use of this site. You understand that you are financially responsible for all uses of this site by you and those using your login information.

It is your sole responsibility to ensure that all travel arrangements made on this web site meet your requirements prior to completing any booking. You will be liable for any errors you may make.

General Booking Conditions
MyHolidayStore acts at all times as a booking agent on behalf of the supplier(s) involved with your holiday booking. As a booking agent, the company's role is to ensure that all travel components/services booked correspond with what has been agreed with you at the time of booking. In the case of those components/services deviating from what has been agreed due to the supplier(s) inability to honour the contract, then MyHolidayStore will open a communication dialogue between the relevant supplier(s) and the customer and will not be liable for any compensation claims. In this context, MyHolidayStore cannot be held responsible for any changes imposed by the suppliers nor can be considered liable for any omissions/mistakes, unless the latter occur due to our negligence. Ultimately, the customer will enter into a trading relationship with MyHolidayStore, which will be restricted solely to the above mentioned role of the company as a booking agent, as well as with the various suppliers involved who will have the responsibility to provide in full the services/products advertised at the time of booking.

Amendments and Cancellations
Amendments or cancellation to your booking must be received in writing from the lead named passenger. Charges may be levied by the Tour Operator or supplier(s) you are booked with, for which you will be advised at the time of amendment or cancellation.  The correct spelling of names should be given at the time of booking. Changes can normally be made at a later date subject to the Tour Operator or supplier(s) booking conditions. In addition, MyHolidayStore reserves the right to apply additional charges as outlined in the table below.

- Cancellation fee: £50 per person
- Amendments: £35 per amendment

Should you require any clarification of these Terms and Conditions, please ask a MyHolidayStore representative at the time of making your booking.

Holidays arranged through the dynamic packaging platform
1. Our Dynamic Packaging Platform is a tool to assist users in selecting two (2) or more products in one search. In effect the role of this mechanism is to source available and relevant products to the user’s request with My Holiday Store acting at all times as a booking agent of the suppliers’ products and not as the tour operator and/or organiser of any combination of products purchased.

2. All products or any combination of products booked through this platform are being supplied without an ATOL protection because of the role of My Holiday Store as a booking agent. Any protection offered by the suppliers of the products will apply as normal.

3. Tailor-made holidays arranged through this platform may involve the purchase of two (2) or more products originating from different suppliers. In most cases the user will be able to distinguish who is the supplier of the product. In certain cases however we reserve the right not to reveal the identity of the supplier until the booking has been placed. In this case it is advisable not to proceed with your online booking if the identity of the supplier constitutes a major criterion in your decision-making.

4. The total price quoted for the combination of any products selected may not be interpreted as an “inclusive price” for a package as a whole. The total price is given for the visitor’s convenience in evaluating with ease the various combinations listed.

5. If you choose to book Online you must supply all information required. It will also be your responsibility to ensure that all information provided in your Order is accurate and correct and that the credit or debit card you are using is your own (or if it is a third party's you have their express authorisation to use their credit or debit card) as well as that sufficient funds are available to cover the cost of the product(s) purchased.

6. When we receive your Order we shall send you a confirmation of request, which will summarise the details of your Order.

7. When your order is confirmed we shall debit payment from you and send you the relevant invoices associated with your holiday arrangement within 10 working days of purchase.

8. If you choose to pay offline you undertake that the product(s) selected may no longer be available. Confirmation of order in this case is made when we receive full payment of the product(s) selected.

9. Our Online Booking services are provided on an "as is" basis and we do not make any representation or warranty, express or implied, as to the availability of any product(s) or other Holiday Arrangement.

Flights arranged through the Flight section
(a) Scheduled Flights
1. When you purchase a schedule flight from MyHolidayStore you are using a service provided by Gold Medal Travel Group plc. Founded over 30 years ago, Gold Medal is now one of the UK's leading independent travel companies, offering access to airfares from more than 130 of the world's leading airlines to 1500 destinations.
2. Bookings made online through our secure server are bonded by Gold Medal Travel Group plc under their Air Travel Organisers Licence (ATOL) 2916.

3. Generally, the more flexible the ticket the more expensive it is likely to be and you need to take various points into consideration before deciding between the fares on offer.

4. Any booking made by you, whether through the MyHolidayStore or otherwise, shall be deemed an offer by you to purchase the relevant items subject to these booking conditions. Note that Gold Medal Travel Group plc are selling the tickets as agents for the airlines, which means the contract for the flight product will be between you and the airline.

5. Please note that for each ticket there are additional terms which are specific to that fare. They may, for example, state that the ticket is non-cancellable or non - refundable, and have other information relating to itinerary and refunds. You must read the FLIGHT RULES for each ticket. You can find the relevant FLIGHT RULES on the MyHolidayStore website when you progress through the purchase path.

6. You are responsible for complying with any airline's terms in relation to check-in times, reconfirmation of flights or other matters. In relation to flight tickets, you are required to use all flight coupons in order of sequence. If this requirement is not met the airline may void the ticket.

7. A contract arises between you and the airline when we send you a confirmation e-mail on behalf of Gold Medal Group plc confirming that they have accepted your booking.

Fares

8. Airfares are not guaranteed until tickets are confirmed and purchased. All fares are subject to confirmation and change prior to ticket issue.

Tickets

9. Most tickets are now electronic (e-tickets). For these, we will send an e-ticket receipt by mail or email, and this is sufficient for travel. Alternatively, we will send you a paper ticket, which is an old-style cardboard ticket/coupon. These paper tickets must be presented at the airport otherwise you will not be able to board the plane.

10. If it is not possible to get your flight tickets to you (e.g. because your travel date is imminent) you may have to collect them at your point of departure. Don't worry, MyHolidayStore will make sure you know exactly where to pick up your tickets.
Flight Reconfirmation

11. All onward, outward and return flights must be reconfirmed with the relevant airlines at least 72 hours prior to the commencement of that leg of the journey. Gold Medal Travel Group plc accepts no responsibility for bookings cancelled due to non-compliance with rules set by that particular airline. Gold Medal Travel Group plc also take no responsibility for any flight rescheduling en route.

12. In the event of a schedule change it is not always necessary to have your tickets revalidated, however in the event that this is necessary we will inform you in due course and issue new tickets for you to use on your journey.

Schedule flight as part of a tailor-made holiday

13. In case you have purchased a scheduled flight through our dynamic packaging platform, this product will be then governed, not by these terms, but by the special terms and conditions of the dynamic packaging platform also discussed above.

(b) Charter Flights

1. In the sale of charter flights MyHolidayStore acts as a booking agent on behalf of the various third party suppliers. What this means is that the contract for the charter flight will be between you and the relevant supplier and you will be subject to ours and theirs terms and conditions.

2. Charter flights are usually protected under the ATOL license of their respective suppliers. It is always advisable however to check the protection offered by the supplier of your flight, as MyHolidayStore shall not have any contractual liability to you in respect to the products purchased.

3. Because of the sophisticated technology required in obtaining accurate availability from multiple suppliers, errors may occur to this respect. In such case MyHolidayStore will put its best endeavours to find an alternative flight fulfilling your initial requirements or may reserve the right to cancel the reservation if the supplier is not able to honour the contract.

4. Amendments or cancellations for these products may levy fees from both MyHolidayStore and the supplier involved. MyHolidayStore amendments and cancellation charges are set in the amendments and cancellation charges section of our general terms and conditions.

Tickets

5. The Tour Operator normally issues travel documents 10/14 days prior to departure. Please check all documents carefully. You may find that changes may have occurred since publication of this site and issuance of your confirmation/invoice. Where late bookings/payments are involved (i.e. within 2 weeks of travel) a fee may be charged where special methods of dispatch are required to guarantee document delivery.

6. If it is not possible to get your flight tickets to you (e.g. because your travel date is imminent) you may have to collect them at your point of departure. Don't worry, MyHolidayStore will make sure you know exactly where to pick up your tickets.

7. Please reconfirm your flight times 48 hours prior to departure as per the tour operator’s/airline's instructions. This applies to both your outbound and inbound journey, as changes to flight times may occur while you are abroad.

Charter flight as part of a tailor-made holiday

8. In case you have purchased a charter flight through our dynamic packaging platform, this product will be then governed, not by these terms, but by the special terms and conditions of the dynamic packaging platform also discussed above.

(c) No Frills Flights

1. In the sale of stand alone no frills flights (e.g. from BMI Baby etc) we will search the relevant no frills database, and then, if you choose to buy, will purchase the flight seats on your behalf directly from the airline. We will receive an itinerary/confirmation email from the no frills airline which we will forward directly to you by email.

2. If you have any query in respect of the flight, please contact our customer services who will approach the relevant airline on your behalf. We will, of course, use our best endeavours to ensure that all of your requests are complied with, however, if the no frills airline imposes any fee or charge on us to effect these changes, we reserve the right to pass on the charge to you.

3. You will be subject to the terms and conditions of the relevant no frills flights, which will be deemed to be incorporated into this contract. They can be accessed from the relevant no frills website.

No Frills flight as part of a tailor-made holiday

4. In case you have purchased a no frills flight through our dynamic packaging platform, this product will be then governed, not by these terms, but by the special terms and conditions of the dynamic packaging platform also discussed above.

Accommodation arranged through the Hotel section
1. In the event that you would like to cancel or amend your hotel booking, it is your responsibility to notify MyHolidayStore verbally or in writing at least 48 hours prior to arrival date.

2. MyHolidayStore applies an administration charge fee for any modifications, changes or cancellations to your reservation, set in the amendments and cancellation charges section of our general terms and conditions. This will be regardless of price of your reservation.

3. In addition to the MyHolidayStore charges, most hotel suppliers may also have a penalty or cancellation fee for any changes or cancellations to reservations. This can be calculated from the date of amendment / cancellation to the date of arrival, alternatively one set fee. Customer Services will advise you if you decide to proceed with the changes.

4. If you have arranged accommodation through our dynamic packaging platform, this product will be then governed, not by these terms, but by the specific terms and conditions of the dynamic packaging platform.

5. Unless otherwise stated breakfast, lunch and dinner are not included.

6. Star ratings may differ according to the country where the hotel is located and are out of the control of MyHolidayStore. Therefore we cannot be held responsible for any misconceptions relating to star ratings. However, we do always try to publish an “indicative star rating” by the hotel supplier so as to assist our visitors in their decision-making.

7. Please be aware that the hotel room photos illustrated in the various hotel profiles are only a depiction of the type of rooms on offer and may not represent the actual room purchased. MyHolidayStore shall not be held responsible for any inaccuracies found in the hotels descriptions, as these are offered on an “as is” basis by the accommodation providers.

8. In the event of customers not complying with the hotels’ age restrictions and deliberately misrepresenting specific age groups in order to save money, MyHolidayStore shall not be liable for any further accommodation costs incurred to this regard.

9. MyHolidayStore website acts as a booking agent on behalf of the various third party accommodation suppliers. What this means is that the contract for your accommodation will be between you and the relevant accommodation supplier and you will be subject to ours and theirs terms and conditions.

Package Holidays arranged through our Holiday section
1. When you purchase a Package Holiday through this section please remember that, in addition to these terms, you will be subject to the terms and conditions of the third party supplier. These can be easily found on the suppliers’ website.

2. Where the supplier of the Holiday Product allows you to cancel or modify a Holiday Product or service you must contact MyHolidayStore in writing of such a request. Unless we receive such a written request we will be unable to amend your booking. Please also note that because the contract for the Holiday Product is between you and the supplier, MyHolidayStore have no discretion in deciding whether the Holiday Product can be cancelled or modified.

3. Please note, some of our Holiday Products are sold "subject to availability" what this means is that we do not confirm your order immediately (your first confirmation e-mail will just be an acknowledgment of order) but we will pass your details onto our suppliers who will check to see if the Holiday Product is available. In the event that the product is no longer available MyHolidayStore will put its best endeavours to find an alternative package holiday fulfilling your initial requirements or may reserve the right to cancel the reservation if the supplier is not able to honour the contract.

4. If you choose to book Online you must supply all information required. It will also be your responsibility to ensure that all information provided in your Order is accurate and correct and that the credit or debit card you are using is your own (or if it is a third party's you have their express authorisation to use their credit or debit card) as well as that sufficient funds are available to cover the cost of the product(s) purchased.

5. When we receive your Order we shall send you a confirmation of request, which will summarise the details of your Order.

6. When your order is confirmed we shall debit payment from you and send you the relevant invoices associated with your holiday arrangement within 10 working days of purchase.

7. If you choose to pay offline you undertake that the product(s) selected may no longer be available. Confirmation of order in this case is made when we receive full payment of the product(s) selected.

8. Our Online Booking services are provided on an "as is" basis and we do not make any representation or warranty, express or implied, as to the availability of any product(s) or other Holiday Arrangement.

9. All holidays displayed in this section are ATOL protected by the corresponding Tour Operators/Organisers of the packages.

Tickets

10. The Tour Operator normally issues travel documents 10/14 days prior to departure. Please check all documents carefully. You may find that changes may have occurred since publication of this site and issuance of your confirmation/invoice. Where late bookings/payments are involved (i.e. within 2 weeks of travel) a fee may be charged where special methods of dispatch are required to guarantee document delivery.

11. If it is not possible to get your flight tickets to you (e.g. because your travel date is imminent) you may have to collect them at your point of departure. Don't worry, MyHolidayStore will make sure you know exactly where to pick up your tickets.

12. Please reconfirm your flight times 48 hours prior to departure as per the tour operator’s/airline's instructions. This applies to both your outbound and inbound journey, as changes to flight times may occur while you are abroad.

Car Hire products booked through the Car Hire Section
1. In the sale of a car hire product, MyHolidayStore acts as a booking agent on behalf of the various third party suppliers. What this means is that the contract for the charter flight will be between you and the relevant supplier and you will be subject to ours and theirs terms and conditions. It is always advisable either to check the further terms and conditions on the suppliers’ website or request us to send them to you prior booking your product.

2. Where the supplier of the Car Hire Product allows you to cancel or modify your reservation you must contact MyHolidayStore in writing of such a request. Unless we receive such a written request we will be unable to amend your booking. Please also note that because the contract for the car hire product is between you and the supplier, MyHolidayStore
has no discretion in deciding whether the Holiday Product can be cancelled or modified.

3. When placing a booking you undertake to us that the details you have supplied are correct; that is you must ensure that the driver complies with any age restrictions set either by the supplier or the country you wish to visit. It is advisable not to proceed with your online booking if you are uncertain about the driver’s age limitation but instead contact our administration department who will be happy to help you with your enquiry.

4. If you have purchased a car hire product through our dynamic packaging platform, this product will be then governed, not by these terms, but by the special terms and conditions of the dynamic packaging platform also discussed above.

5. Unless otherwise stated the driver must be of at least 21 years of age holding a valid driving license for a minimum of 3 years.

Insurance arranged through our Insurance section

Travel insurance is highly recommended and cover for most journeys and cover for most risks can be obtained through the website.

1. Please note that in the sale of travel insurance, MyHolidayStore acts as a booking agent on behalf of the relative insurance broker. This means that the contract will be between you and the insurance broker.

2. You should read thoroughly your policy document. The latter will give you full details of what is included or not in your cover.

3. We do not recommend booking online your insurance if you have a pre-existing medical condition. The latter must be reported to the insurance’s medical line first otherwise this may invalidate your insurance policy.

Travel Documents
The carrying of appropriate travel documents, including valid passport and where appropriate the necessary visas, is the responsibility of the traveller.

MyHolidayStore expressly declines responsibility for any and all costs incurred in the case that a traveller or party are denied boarding to an aircraft, or denied entry to a country because the traveller or party is not in possession of the appropriate documentation.

Health Requirements
Health regulations are subject to change. Please check with your own doctor before departure. Further information is contained in the DOH leaflet T4 (Health Advice for Travellers), available from your local DOH office. Further information can be found here www.doh.gov.uk
It is your responsibility to ensure that you hold the correct documents with regard to passport, visas and health regulations. Any cost incurred in obtaining such documentation must also be borne by you. The information given is for British passport holders travelling on holiday. Non-British passport holders and people travelling on business should check with the relevant embassy for details.

Complaints
We understand that there may be times when some part of your holiday may cause a problem. It is important to take up any complaints with the relevant supplier and the Tour Operators local representative (if any) at the time. Problems should be able to be rectified there and then. If you still remain dissatisfied, any complaint must be made in writing to us within 28 days of your return.

Accuracy of Information on this site
Whilst we try to be as accurate as possible in the information we provide on these pages, we shall not be liable for any price changes and losses or damages you may suffer arising out of your use of the information on this Website.

Our Liability
MyHolidayStore cannot and has not checked the accuracy of all information provided by travel service providers such as airlines and hotels, or by the providers of other information such as weather and currency conversion rates.

All such information shown on this site is accordingly provided in good faith on an "as is" basis. MyHolidayStore will not be responsible for any errors, omissions or misleading information and we disclaim, to the maximum extent permitted by law, all implied warranties in connection with such information.

We act only as a booking agent and have no liability whatsoever for any aspects of the arrangements and, in particular, have no liability for any death, personal injury or loss of whatever nature you may suffer. The contract and all matters arising from it are governed by English Law and subject to the jurisdiction of the courts of England and Wales.

This site may contain hyperlinks to web sites operated by parties other than MyHolidayStore. Such hyperlinks are provided for your reference only. MyHolidayStore does not control such web sites and is not responsible for their contents. Our inclusion of hyperlinks to such web sites does not imply any endorsement of the material on such web sites or any association with their operators.

This does not affect your statutory rights as a consumer.

Changes to these Terms and Conditions
MyHolidayStore has the authority and the right to at any time it sees fit to change or modify all or any part of these terms and conditions. This right shall not affect the existing terms and conditions accepted by you upon making a legitimate reservation or purchase using this Web site. If you have any questions please don't hesitate to contact us.